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DesktopComm App. User Settings Section

DesktopComm App User Guide

Upon accessing the DesktopComm App, you will encounter the “User Settings” section, which contains essential information about the user account under which the DesktopComm App is launched and provides access to the app’s settings for its primary parameters and feature settings.

DesktopComm App Interface

This section has just one element.

  • User Button: this interactive element presents the name of the user account along with its assigned extension number.
User Button

Clicking on this element triggers a drop-up menu with these options:

  • Right-pointed arrow: expands a drop-up with all numbers associated with your account.
  • Disable call to this device: prevents calls from ringing or being received on this device.
  • Help: opens the Help widget.
  • Pause push notifications: disables push notifications when enabled.
  • Settings: opens the DesktopComm App’s settings section.
  • Log out: logs you out of the DesktopComm App.

Settings

Let’s examine all the subsections available here:

Settings Overview
  • Profile: manage personal info, Caller ID, and connected devices.
    • My Info: copy numbers, edit notification email, and change password.
My Info Section
  • Caller ID: select Caller ID or block outgoing Caller ID via toggle.
  • Connected devices: view and manage devices linked to your account.
Connected Devices
  • Preferences: adjust audio settings and reorder modules.
    • Audio: select microphone and speaker from drop-downs.
Audio Settings
  • Ringtone: choose ringtone, set speaker, volume, and behavior on ring.
Ringtone Settings
  • Calling & Voicemail: manage call behavior and voicemail settings.
    • Call handling: set call behavior, ring duration, missed call actions, and disaster recovery.
Call Handling
  • Call waiting: enable call waiting ringtone.
Call Waiting
  • Auto-answering: enable automatic answering of incoming calls.
Auto-answering
  • Dialer pairing: enable pairing feature for external dialers.
Dialer Pairing
  • Voicemail: configure greeting, instructions skip, voicemail PIN, and email notifications.
Voicemail Settings